Quality Policy 2008

Our business is to manufacture a high performance sealant for preventing leakage of Petrol, Diesel Fuel, Hydraulic Fluids, Oils, Paraffin, LPG’s, Water, Steam and Gases in all branches of Automotive, Auto mechanical, Electrical and General Engineering, Plumbing, Heating and Pipeline Services.

A Great Product to our Customers every time. 

This shall be achieved by:

   #     Ensuring that the customer is the prime focus at all times.

   #     Ensuring that each customer’s needs are clearly defined and understood.

   #      Ensuring that all employees are appropriately trained in all aspects of their jobs.

   #      Supplying a product that fully satisfies our customer’s quality requirements for product performance, reliability                 and safety

   #      Continuously improving every aspect of our business activities.

In order to support this policy, Heldite operates systems and procedures that comply with a quality management system accredited to National and International Standard BS EN ISO 9001:2000 and applicable regulatory requirements.

The Quality Management System is the responsibility of the Managing Director who has the authority for its implementation and maintenance.  The main policies and procedures are contained within the quality Manual and supported by Operating Procedures.  A copy of the Quality Manual is held in the Heldite Office and all members of staff have access.

The Quality system will be maintained by a regular series of internal audits and by independent external audits carried out by recognised and verification bodies. 

The Company objectives can only be achieved by a process of ongoing continuous improvement and work practices.  This requires that every individual take responsibility for the quality of their work, the service they provide and for initiating improvements.  In order to realise this the company has a policy of training to meet job requirements and to enhance quality awareness.  Progress on achieving quality objective goals will be monitored by regular team meetings.

Customer requirements, technology and company developments are continuously evolving.  The Quality Management System is therefore dynamic and reviewed regularly to ensure its continuing effectiveness.

Participation is welcomed from all in revising, maintaining and improving this policy to ensure that these high standards are met and maintained.

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